All the Features You Need.

Most PSA tools are packed with features. Few are built for how service teams actually work. Zest is.
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A PSA built for MSP workflows

Fewer clicks, less context-switching, and more time for the work that actually grows your business.
  • Dashbar is always visible to everyone
    Easily see how you’re doing with our industry-first Dashbar.
  • Clearly track responsibilities
    Prioritized tasks and tickets so you don’t get buried.
  • Easy time management
    Don't miss a beat with Zest's built-in timekeeper.

Productivity focused

We've optimized and automated the way work is done on our platform, resulting in the best outcomes for your business.
  • Optimized technician workfeed
    Stay focused with an enhanced user workfeed.
  • Automated prioritization
    Stay organized with automatic task prioritization.
  • Ticket urgency scores
    Assess the rank of each ticket as it enters your workfeed.
  • Performance forecasting
    Zest alerts you if you're about to fail, so hopefully you never will.
  • Stuck ticket reduction
    Zest lowers the amount of tickets stuck in production.
  • Intuitive time tracking
    Frustration-free time tracking designed for MSPs.

Next-gen time tracking

Zest takes the friction out of time tracking so your technicians can stay focused on the work that matters.
  • Technician friendly time tracking
    Complete visibility of time spent on tickets, tasks, & projects.
  • Time sheet optimization
    Zest streamlines time entries for you.
  • Track all employee time (not just on tickets)
    See total amount of work employees have assigned

Monitor account health

Stay on top of every account. Zest surfaces company health at a glance so managers can catch problems and adjust as needed.
  • Company health tracking
    Stay updated with your company's health at all times.
  • High ticket completion success rate
    Improving the rate of ticket completion is fundamental to Zest.
  • Monitor across accounts
    Account supervision that easily distinguishes between high and low success rates.

Take the complexity out of your MSP Business

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