Most PSAs feel as old as your grandfather's dial-up modem. And instead of optimizing them for MSPs, big software companies keep adding more integrations.Zest is different. We pared away the unnecessary integrations and customizations, leaving you with one simple & sexy PSA.
So why are you still using it?
Change is scary. And by now, you've probably gotten used to working with the complexity that most PSA software demands.
You're not shocked about the huge cost of onboarding and the weeks and weeks of getting your PSA set up anymore.
You've already hired your full-time army just to make the software work for your MSP. And you're well acquainted with spending your evenings, weekends, and years setting up and running your PSA.
Your techs are acclimated to the hundreds of tabs they need open at all times to keep the software running. And your entire team is familiar with long response times from customer support.
But even though you may be accustomed to this absurd way of using PSA software... it doesn't have to be this way.
From our sleek Workfeed to simple task and ticket creation, Zest makes it easy to run your MSP.
A Workfeed that acts as your personal assistant. Each ticket, task, and scheduled event is sorted and displayed based on scheduled actions and urgency score. You'll never have to weed through a long list of tickets looking for the next item to work on-- just look at the top of your Workfeed and you will stay on track.
Separating tickets and tasks makes it easy to stay organized. With the Zest task module, which separates internal tasks and customer tickets, you won't need another platform to stay on top of upcoming to-dos.
One-click time tracking simplifies time management. Stop and start the Zest clock timer to automatically track time spent working on a ticket, completing a task, or interacting with a customer.
And the PSA software they choose is often their biggest barrier to growth. Zest is built different. We created this platform to include everything you need to run a successful business.
A Dashbar that provides real-time monitoring of critical areas of your MSP. The pre-configured gauges are designed to help you easily and quickly identify areas that need attention and address them proactively. The Dashbar is visible at the top of your screen no matter where you are in Zest, so you can always keep an eye on things.
Automated reports that give you insights into your MSP performance, tech performance, and customer performance. By analyzing this data, you can prioritize your efforts and optimize resources to take your MSP to the next level.
Customer health tracking lets you know when and which customers to interact with in order to retain client satisfaction. Customers are the lifeblood of your business and with Zest, you'll always be able to put them first.
"Zest is a PSA that takes everything you know about how a PSA runs and turns it upside down. They've built a gorgeous platform that lets you create tickets and time entries with the fewest clicks I've ever seen. They've got a Dashbar that gamifies closing tickets by getting your whole company involved with monitoring the overall status of all your tickets and SLAs."
Steve Taylor, RocketMSP
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“Customer sentiment in the PSA category is not in a great place right now. Consolidation has left many MSPs with nowhere left to go, as they are stuck oversubscribing to complicated technology that they don’t actually need. In my opinion, Zest represents a major change, as it puts the reins back into the hands of the MSP. It’s a simple solution, packaged elegantly, and priced to compete, which is the complete opposite of the clunky legacy products that most MSPs have been forced to use to run their business (until now).”
Kevin Clune, MSP Growth Hacks
And frankly, we're glad. Come see why MSPs are making the switch to the 21st century.
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